FAQ

What is your shipping policy?

For New Zealand customers-

We use Fastway Couriers for all orders within New Zealand.

Rural delivery costs extra and can take up to 72 hours.

PLEASE NOTE: We do not deliver to PO Boxes.

 International- 

We currently only send to Australia, the postage rate is $15 NZD per item.  

Can I make a return?

Refer to our Retail Returns Policy.

Can I try on an online item in store?

Yes you can, the online items are not kept on the shop floor. Ask our friendly staff for assistance.

Where do you get your items from?

Our items are handpicked in California by New Zealand fashion buyers.

What is the difference in the condition status of each item?

Pristine vintage condition. - Near perfect condition.

Great vintage condition. - Worn before but looked after perfectly. No obvious flaws

Preloved vintage condition - Has that 'lived in' feel. 

What payment methods do you accept?

We accept payment through Paypal using a debit or credit card.